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Frequently Asked Questions - FAQs
My amount is deducted but I did not get the recharge.
Does the recharge or bill payment happen instantly?
Can I recharge without creating an account with iRecharge?
Can I recharge my cousins or friends phone?
Coupons / Vouchers
Why did I not receive my 10% cash back.
I' am unable to use the RC101 coupon code. Why?
How can I make the payment?
My money is deducted but the payment status is "Incomplete".
What is CVV and CV2? Where do I find this?
What is 3D security authentication?
Where is the e-wallet?
How can I use the e-wallet amount for new recharges?
I do not see my money in the e-wallet after a failed recharge. Why?
I got a call from iRechargeOnline to confirm my card details and OTP.
How can I get my refund amount after a failed recharge?
I did not get my refund amount even after 10 days of receiving the refund confirmation email.
Where can I find the contact phone number for iRechargeOnline.com?
I forgot my password. How do I reset it?
Where is my transaction history on iRechargeOnline?
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